Last Updated: [3/3/2024]

AYA collectives (“us”, “we”, or “our”) operates the aya-kono.com website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. 

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

**Information Collection and Use**

We collect several different types of information for various purposes to provide and improve our Service to you.

**Types of Data Collected**

– Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  – Email address

  – First name and last name

  – Phone number

  – Address, State, Province, ZIP/Postal code, City

  – Cookies and Usage Data

**Use of Data**

We use the collected data for various purposes:

– To provide and maintain our Service

– To notify you about changes to our Service

– To allow you to participate in interactive features of our Service when you choose to do so

– To provide customer support

– To gather analysis or valuable information so that we can improve our Service

– To monitor the usage of our Service

– To detect, prevent and address technical issues

**Retention of Data**

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

**Disclosure of Data**

We do not share, sell, rent, or trade your Personal Data with third parties for their promotional purposes. 

**Security of Data**

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we make every effort to protect your Personal Data, we cannot guarantee its absolute security.

**Your Data Protection Rights Under General Data Protection Regulation (GDPR)**

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

**Children’s Privacy**

Our website is committed to protecting the privacy of children who visit and use our services. We understand the importance of safeguarding personal information, especially when it concerns children. This section outlines our policies regarding the collection, use, and disclosure of personal information from children under the age of 13.

**Data Collection from Children**

We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we discover that we have collected personal information from a child without parental consent, we will promptly take steps to delete that information from our records.

**Parental Consent**

Before collecting any personal information from children, we require verifiable parental consent in accordance with applicable laws, such as the Children’s Online Privacy Protection Act (COPPA) in the United States. Parents or legal guardians may review the information provided by their child and request its deletion at any time.

**Purpose of Data Collection**

We collect personal information from children for the sole purpose of providing and improving our services. This may include responding to inquiries, processing bookings for sessions, or customizing the user experience.

**Use and Disclosure of Information**

We do not disclose personal information collected from children to third parties, except as required by law or with verifiable parental consent. We may use this information internally to analyze usage patterns, improve our services, and ensure compliance with our policies.

**Data Security**

We maintain appropriate security measures to protect children’s personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, data minimization, and restricted access to authorized personnel only.

**Parental Rights**

Parents or legal guardians have the right to review, update, or delete the personal information of their child that we have collected. They may also revoke their consent and request the deletion of their child’s information from our records at any time by contacting us using the information provided below.

**Contact Information**

If you have any questions or concerns about our children’s privacy practices, please contact us at [ayakono.soulhealing@gmail.com].

**Data Retention**

We retain the personal information you provide to us only for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

**Third-Party Services**

“We may use third-party services or plugins on our website to enhance functionality or analyze user behavior. These services may collect information about your interactions with our website, such as your IP address, pages visited, and device information. Please note that these third-party services have their own privacy policies, and we encourage you to review them.”

**Data Security**

We take the security of your personal information seriously and have implemented measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

**User Rights**

You have the right to access, correct, or delete the personal information we hold about you. If you would like to exercise any of these rights or have any questions about your personal information, please contact us using the information provided in the ‘Contact Us’ section below.

**Changes to the Privacy Policy**

We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated privacy policy on this page and updating the ‘Last Updated’ date at the top of the policy.

**Contact Information**

If you have any questions, concerns, or complaints about our privacy practices or this privacy policy, or if you would like to exercise your rights regarding your personal information, please contact us at [ayakono.soulhealing@gmail.com].